South Africa's local online marketplace

Frequently Asked Questions

Frequently Asked Questions

How do I place an order?

Select a product, add it to your cart and follow the checkout instructions.

Can I buy from more than one seller?

Yes. Products from different sellers may be delivered separately.

How do I track an order?

Sign in to My Account, open Orders and select the relevant order.

How do I request a refund?

Contact customer support with your order number and reason for the request.

How do I become a seller?

Visit the Become a Seller page, register an account and complete the seller onboarding process.

Where can sellers manage products?

Approved sellers can manage their store from the Seller Dashboard.