South Africa's local online marketplace

POPIA Privacy Notice

POPIA Privacy Notice

Kasi Mall is committed to processing personal information responsibly and in accordance with applicable South African data-protection requirements.

Information we may collect

  • Name and contact details
  • Account and login information
  • Billing and delivery addresses
  • Order and transaction details
  • Seller registration and verification information
  • Website usage and technical information
  • Customer-support communications

Why we process information

  • To create and administer customer and seller accounts
  • To process orders, payments, deliveries and returns
  • To prevent fraud and protect the marketplace
  • To provide customer and seller support
  • To comply with legal and regulatory obligations
  • To send marketing communications where consent or another lawful basis exists

Sharing information

Information may be shared with relevant sellers, payment processors, delivery providers, hosting and technology providers, professional advisers and lawful authorities where necessary.

Information security

Reasonable technical and organisational safeguards are used to protect personal information. No internet-based service can guarantee absolute security.

Your rights

Subject to applicable law, you may request access to personal information, ask for inaccurate information to be corrected, object to certain processing or request deletion where legally appropriate.

Contact

Privacy-related requests may be submitted through the Kasi Mall Contact Us page.

Last updated: 3 August 2026