South Africa's local online marketplace

Marketplace Disclaimer

Kasi Mall Marketplace Disclaimer

Effective date: 30 July 2026

By accessing or using the Kasi Mall website, mobile application or related services, you acknowledge that you have read, understood and agreed to this Disclaimer.

Platform disclaimer

Kasi Mall is an online multi-vendor marketplace that connects customers with independent sellers and service providers. Unless expressly stated otherwise, Kasi Mall does not manufacture, own, stock or directly sell products listed by third-party vendors.

Product information

Product descriptions, images, prices, specifications, availability and other listing information are supplied by individual vendors. While Kasi Mall aims to maintain accurate information, we do not warrant that all vendor content is complete, accurate, current or error-free.

Vendor responsibility

  • The quality, legality, safety and authenticity of products.
  • Product warranties and guarantees.
  • Descriptions, specifications and pricing.
  • Compliance with applicable South African laws.
  • Order fulfilment and after-sales support.

Limitation of liability

To the fullest extent permitted by South African law, Kasi Mall, its directors, employees, affiliates and partners will not be liable for direct, indirect, incidental, consequential or special damages arising from purchases, delivery delays, defective products, inaccurate listings, vendor misconduct, service interruptions or loss of profits, data or business opportunities.

Third-party services

Kasi Mall may integrate payment gateways, courier services, mapping services and other external platforms. Those services remain subject to their own terms, availability, security and operating conditions.

Payment disclaimer

Payments processed through approved payment providers are subject to the providers’ terms. Kasi Mall is not responsible for processing errors caused by banks, card networks, payment gateways or technical failures outside our reasonable control.

Delivery disclaimer

Delivery times are estimates and may vary because of weather, traffic, courier delays, stock availability, strikes, public holidays or unforeseen circumstances.

Website availability

Kasi Mall does not guarantee that the platform will always be uninterrupted, error-free, secure or free from viruses and technical interruptions.

No professional advice

Information on Kasi Mall is provided for general informational purposes and should not be treated as legal, financial, medical or other professional advice.

Consumer rights

Nothing in this Disclaimer limits rights granted under the Consumer Protection Act, the Electronic Communications and Transactions Act or other applicable South African legislation.

Contact

Email: support@kasi-mall.co.za
Address: 135 Celliers Street, Sunnyside, Pretoria, 0002, South Africa.